The goods are sent from us within 1-4 business days after confirmed order.
The pandemic can cause delays and extend delivery times.
We send your package with Postnord Logistics and you will receive a tracking number when your order is packed.
The shipping cost is automatically calculated depending on the weight and your location.
For unclaimed packages, we will charge you an additional shipping cost for the package to be sent back to you.
You have the right to regret your purchase and get a refund within 14 days after you have received your package. That only applies to unopened and unused products. You will carry the cost for the shipping cost back to us. Before sending anything back, please notify us by sending an email to
In connection with your order and/or account registration, you agree that we store and use your information in order to complete and provide the service you would expect from us. ALL personal data processing takes place in accordance with the Data Ordinance.
The information you provide about yourself is used by Lip Intimate Care and our partners for payment and delivery. We guarantee that no information about you will be sold or transferred to any third party.